Your computer's firewall/security software may be preventing the network connection from being established. Temporarily change your firewall/security settings to allow network connection
This utility will automatically locate and update your Brother machine's IP address within your printer driver. This tool assists you in restoring printing capability with minimal user interaction. If you still cannot connect, use the Network Connection Repair Tool (see 2.4 below) to diagnose and repair your wireless network connection. Wait at least five minutes for your Brother machine to join the wireless network, and try to print. Turn all the following devices off and then on again in the order shown in the illustration: If you still cannot print, go to 2.3.Ģ.3 Make sure that all your wireless devices are working correctly When you have completed the checks in this section, try to print.
> Click here to see how to change Brother machine's network interface setting. To enable the Brother machine's wireless network interface: If you cannot print wirelessly, your Brother machine's wireless network interface may be disabled. If there are any error codes on the report, click here to check the error codes on the WLAN report.Ģ.2 Make sure the Brother machine's wireless network interface is enabled Print the WLAN report, which will show you the status of your connection. If you can access the Internet, but your Brother machine cannot be found over the network, go to 2.2. Visit an Internet site or send and receive emails. To test the connection, you can try the following: > Click here to here to set up the wireless connection.Ģ.1 Make sure your computer is connected to the wireless network If you replaced your wireless router or access point, or changed its settings, reconnect your Brother machine to the new wireless router or access point. The network connection between your computer and the wireless router may be unavailable or set up incorrectly.
Make sure your Brother machine is correctly connected to the network. Check and repair your wireless connection If you still cannot print, check your wireless connection as described in section 2.Ģ.
Enter a password for an administrator and click Yes. If Cancel All Documents is greyed out like above, click Open As Administrator. Right-click your Brother machine's icon > See what's printing > Printer > Cancel All Documents. Enter the administrator password and click Yes. If Pause Printing is greyed out, click Open As Administrator. Right-click your Brother machine's icon > See what's printing > Printer > Pause Printing (Make sure no check mark appears next to this setting.) If Use Printer Offline is greyed out, click Open As Administrator. Right-click your Brother machine's icon > See what's printing > Printer > Use Printer Offline (Make sure no check mark appears next to this setting.) To check your Brother machine's status, hover your mouse pointer over its icon and wait for the information pop-up to appear. If the check mark is not on your Brother machine, right-click your Brother machine's icon and select Set as default printer. > Click here to see how to open the Control Panel.Ĭlick Hardware and Sound > Devices and Printers. Type "Control Panel", and then press the Enter key. To check whether your Brother machine is set as the default printer: The screens and instructions may differ depending on your operating system and your Brother machine.
> You can find the latest Online User's Guide or Basic User's Guide or User's Guide in the Manuals section.ġ.3 Make sure your Brother machine is set as the default printer
Clear them first and then try to print.įor more information about error messages, see the Online User’s Guide or Basic User's Guide or User's Guide. Printing errors, such as " Paper Jam" or " Ink/Toner Empty", may not allow you to print. If the machine's screen is displaying printing errors If the machine is unresponsive even though you tried to turn it on and off, contact your Brother dealer.ġ.2 Make sure your Brother machine's screen displays no errors If it does not, then check that it is plugged into a working socket and any power switches are turned to ON.
Press any button on the machine to see if it wakes from Sleep Mode. The machine is not turned on or is in Sleep Mode. Make sure your Brother machine is turned on and its screen displays no errors.ġ.1 Make sure your Brother machine is turned on If not, click here to set up your Brother machine. Make sure you have set up your Brother machine already.